COVID-19 Updates
Quest Insurance is carefully monitoring the COVID-19 pandemic and working to ensure that our clients receive the same level of caring, professional expertise through this uncertain time. We are following CDC social distancing guidelines and remaining fully operational. If you have any questions about how COVID-19 could affect your coverage, feel free to call us at (703) 961-8886 or email us at info@questinsurance.us
Quest, as you know, is committed to working closely with you and your employees to help navigate through these unexpected and challenging times. As we continue to face this “new normal,” Quest Insurance is ready to help your business implement best practices to keep you and your employees safe. Below are some resources that we’ve gathered for you.
Billing Grace Periods Ending
At the beginning of the COVID-19 pandemic, many carriers began offering grace periods to alleviate any financial hardship due to closures. However, we are now entering the end of that grace period, and carriers will be requiring their policyholders to settle any deferred payments.
Travelers
The first carrier ending their grace period is Travelers. Their billing relief was effective March 26 to June 15, 2020. On June 16th, this relief period ended. If your policy is under Travelers and you wish to know how to address your deferred payments, then don’t hesitate to contact us! Send us an email at info@questinsurance.us or call us at (703) 961-8886. Or, you can contact your agent directly.
Click here to view the official Traveler’s COVID-19 Billing Relief Statement.
Selective
Selective will also be ending their grace period on July 6th, 2020. Selective will be contacting those who have taken advantage of the grace period to request they make all deferred payments or to discuss alternate payment options. To ensure your policy remains in force, you can make payments through the Selective website or mobile app. You can also contact the Selective Customer Care team at (800) 735-3284 or cust.relations@selective.com. Feel free to also contact the Quest team at info@questinsurance.us or (703) 961-8886.
Please note that failure to settle these deferred payments could result in cancellation of your coverage. Make sure that you are aware of any unsettled payments and work to settle them as soon as possible.
Resources for Re-Opening Phase 2
Is your business ready for reopening? We’ve provided a printable resource for you to check your business’s response to COVID and how ready you are to open your doors back up.
Click here to view the Quest Insurance Reopening Resource!
As businesses are starting to open back up, we have to do our part to stop the spread of COVID-19. The CDC has excellent resources on sanitizing workplaces and implementing COVID-19 prevention strategies. Click below to learn more.
COVID-19 Response for Businesses
What to do if You are Sick PDF
As always, stay up to date on the pandemic through your local news channels and the CDC website. The team at Quest Insurance is here to answer any questions you may have of how this pandemic will affect your business’s insurance. Give us a call at 703-961-8886 or email us at info@questinsurance.us to learn more.
Here are some more resources.
For more information on how the outbreak can affect your business and coverage click here.